00390n a2200133 a 4500000002100000001000700021005001700028020001800045082002600063100002100089245009300110260004300203300001000246B B 01431920220201182449.0 a0-7172-9732-2 a338.03bN9.V;1-20 REF aForsyth, Patrick aGrolier Business Library Conducting Effective NegotiationsbHow to get the deal you want aHong KongbGrolier Internationalc1999 a105p.