TY  - BOOK
AU  - Yadav, Reena And Gupta, Deepti And Rana, Snehlata 
TI  - Consumer Affairs and Customer Care
SN  - 978-93-87684-70-6
AV  - 658.812 R1;9 
U1  - 658.812 R1;9 3rd
PY  - 2021///
CY  - New Delhi
PB  - JSR Publishing House
KW  - Customer Relation,Commerce
ER  -