TY - BOOK AU - [Kapoor, Sheetal] TI - Consumer Affairs and Customer Care SN - 978-93-91720-02-5 AV - 658.812 R4;9 U1 - 658.812 R4;9 3rd rev. PY - 2024/// CY - New Delhi PB - MKM Publishers Pvt. Ltd. KW - Customer Relation,Commerce ER -