| 000 | 00448n a2200181 a 4500 | ||
|---|---|---|---|
| 000 | B B | ||
| 001 | 017224 | ||
| 005 | 20220201184650.0 | ||
| 020 | _a0-324-12565-8 | ||
| 082 |
_a658.4 _bP2 COM |
||
| 100 | _aPlunkett, Warren R. | ||
| 245 |
_aManagement _bMeeting and Exceeding Customer Expectations |
||
| 250 | _a7th | ||
| 260 |
_aAustralia _bThomson _c2002 |
||
| 300 | _axxviii,797p. | ||
| 690 | _aManagement,Commerce | ||
| 908 | _aT | ||
| 999 |
_c17224 _d17224 |
||