000 00407n a2200169 a 4500
000 B B
001 022742
005 20220202115753.0
082 _a658.8
_bP6 COM
100 _aLovelock, Christopher
245 _aServices Marketing
_bPeople, Technology, Strategy
250 _a5th
260 _aUSA
_bPearson Education
_c2006
300 _ap.
690 _aMarketing, Commerce
908 _aG
999 _c22737
_d22737