000 00441n a2200181 a 4500
000 B B
001 033883
005 20220203174000.0
020 _a978-81-317-5939-4
082 _a658.8
_bP11;2 COM
100 _aLovelock, Christopher
245 _aServices Marketing People ,Technology,Strategy
250 _a7th
260 _aDelhi
_bPearson
_c2011
300 _axxi,683p.
690 _aMarketing, Commerce
908 _aG
999 _c33873
_d33873