000 00540nam a22001937a 4500
999 _c57683
_d57683
003 OSt
005 20220110140436.0
008 220110b ||||| |||| 00| 0 eng d
020 _a978-93-86184-95-5
040 _csggscc
_dsggscc
050 _a658.812 R0;4
082 _23rd rev.
_a658.812 R0;4
100 _aKapoor, Sheetal
245 _aConsumer Affairs and Customer Care
_cKapoor, Sheetal
260 _aNew Delhi
_bGalgotia Publishing Company
_c2020
300 _axii,254p.
650 _aCustomer Relation,Commerce
942 _2ddc
_cBK